We want to provide you with the best service possible! We are setup to handle each request in a specific manner. Please follow the instructions located in each of the sections below so that we may address your request in a timely manner.
For technical questions you may use Human Click found on most pages. Our Human Click Operator can answer the majority of your technical questions.
If you need to contact us after reviewing the Service Requests that are listed below, please click here.
STORE POLICIES
BY PURCHASING AN ITEM ON THIS SITE, THE CUSTOMER AGREES TO ABIDE BY THE POLICIES SET FORTH ON THIS PAGE.
EmergencyVests.com. Provides a Lifetime Workmanship Warranty on the Products we manufacture, any other products manufactured by someone other than EmergencyVests.com may be covered under their warranty
EmergencyVests.com inspects, and weighs, each order to insure its accuracy before shipping. Claims of shortages must be reported by using the MISSING ITEM FORM within 48 hours of delivery of the order. After 48 hours no claims will be honored. We do not honor verbal claims, so please do not call us, as this will only delay our investigation.
If, after placing an order with EmergencyVests.com., you decide that you do not want the order, you must cancel the order BEFORE we Manufacture it by using our CANCEL ORDER FORM. If you cancel your order after EmergencyVests.com. has manufactured it, you are still responsible for the costs associated with making it. Refusing to accept the delivery of your EmergencyVests.com. order does not constitute a cancellation of that order. You are still responsible for all costs associated with Manufacturing & shipping the order to you.
EmergencyVests.com accepts Visa, MasterCard, Discover, and American Express, PAYPAL, Money Orders, Cashiers Checks, and personal checks. Credit Card orders are typically processed within 24 hours after they are placed. Money Orders and Cashiers checks will be processed when received. Orders placed with Personal Checks will be held until they clear the bank (7-10 days), before they are processed.
EmergencyVests.com. expressly disclaims any responsibility or liability for any damage, loss or injury arising out of your purchase or by the use of the goods sold by our store.
Please note that "paintball equipment" may be prohibited or restricted in your area. The buyer should follow all local laws and ordinances in their state regarding paintball equipment, including age limitations on purchases. Please check before you order. EmergencyVests.com. will not accept returns on the basis of the restrictions imposed in your area. International customers are responsible for paying tariffs, duties, custom charges and/or any fees imposed by their country for allowing the purchased products to enter. International customers are also responsible for laws governing the purchase, possession and/or use of paintball equipment in their country. EmergencyVests.com will not refund or accept a return from an International customer due to the restrictions placed upon such equipment by their country.
